I recently became a new patient of Embrun Smiles. After about 10 years since my last dental exam, I was very well taken care of. No judgment at all, which made me feel comfortable from the start! The staff was so kind and welcoming, from the phone conversations to the in-person personal care and attention.They took before and after pictures, and showed me on a big screen. I could clearly see and understand what needed to be done, and saw the instant comparison after procedures. During treatments, I was often asked if I was ok 🙂Myself and my teeth were very well taken care of, and I will not only keep on top of my regular dental appointments, but will refer friends and family.Thank you to the entire staff!

Today was my first visit to Embrun Smiles and it was such a positive experience. Shelby at the front desk was friendly and very helpful. I was able to get an emergency appointment the same day with Dr. Binder. Let me tell you, Dr. Binder is a knowledgeable and caring dentist. I loved that he took the time to explain the steps he was going to take and then kept me informed during the procedure. If you're looking for a new dentist or to change dentists, I highly recommend Dr. Binder and his team. You won't regret it!

Friendly staff & great customer service. Dr. Binder takes the time to educate patients about oral health. Highly recommend!

My old dentist was GREAT!!! but we recently moved here so I am looking for a new dentist. I don't know what its called but my teeth broke in half and every two years i need the dentist to put filling or something on them to make them not look broken in half. do you offer that?

2 1/2 starsI'm editing my review to reflect my last two visits. I can see now that this a dentist that will be perfect for your regular cleanings, or other non-urgent matters, but not someone I'd recommend for severe pain, and other persistent problems. After an extraction, I broke out in a bad case of hives, and when I called them for guidance, they were aloof, and indifferent. I visited again recently for a loose tooth, and I left with a prescription for a mouth rinse. My tooth pain now keeps me up at night. On top of that, they cancelled a cheque that my insurance sent them (because I paid the dentist as well - making it a double payment). The dentist could have reimbursed me instead of cancelling that cheque, but now I'm still waiting on reimbursement from my insurance and it's been 5 weeks since my visit. This is all to say that they are not that invested in your well-being (whether physical or otherwise) and that is a horrible thing for a doctor of any kind.

My own first visit to Embrun Smiles was a 5 star, no lack of customer service or professionalism. Top of the line technology is used so the patient can see the blown up X-rays which are digital on large screen in the exam room. Doctor Konrad doesn’t speak in dentistry lingo which is a relief, I wasn’t left puzzled by any dental lingo. He greets his customers in his lobby!Second visit; the night prior was terror for my 7 year old child’s first cavity it brought tears and stress to her. Second visit-It went as another 5 stars, my daughter was given confidence, encouragement and Doctor Konrad and his assistant were extremely gentle as no freezing was used. First cavity experience was awesome! Staff was all amazing. And kid friendly!